Your web-enabled collaborative issue management system.

Tool overview: what will Resolve solve for me?

Equipment issues that affect airworthiness, safety and through-life engineering can often be difficult to manage, especially when those issues are held across a range of platforms from local area databases to emails and hard copies.

Such systems struggle to provide project teams with a cohesive picture of key issues and their actions, and also makes prioritisation difficult.

We developed Resolve in partnership with DE&S to enable clear Ownership, Categorisation and Progression of issues across platform, cluster and inter-cluster domains promoting ‘Best Practice’ and complete management of all issues from initial recording through to resolution.

Key benefits

* Gives a single source of reference with a transparent, auditable view of all actions and tasks relating to key issues

  • Links all supporting documentation, decisions and associated issues
  • Improves corporate knowledge by retaining technical and operational Issue data and information
  • Enables management and mitigation of key risks
  • Ensures a consistent approach to issue management and resolution
  • Presents easily accessible management information to inform decisions
  • Shows what needs to be done and by whom, in order to get priority issues resolved
  • Presents a complete audit trail. Easily track the notes, evidence, documents and communications that accompany each step in the issue management process
  • Still deciding? Try it out

    The technical features

    - Role-Based Access and Control for secure & simple to use accessibility

  • Hosted on the RLI and is compliant with MoD Network policy and procedures including JSP 440 - Security Standards
  • Web-enabled, allowing remote access across local intranets, and where permitted the internet.
  • Collaborative architecture with configurable workflow
  • MAA compliant processes
  • - Designed to meet National Archive Standards in particular BS10008 and ISO 27001

  • Digital signatures to enable timely progression of issues
  • Structured Data Feeds via Web Services or Assured Messaging to enable integration with other third-party tools
  • Comprehensive configurable management reports
  • Comprehensive ‘Google style’ search
  • Download data sheet

    Ready to find out how Resolve can work for you?