Tool overview: what is the Engineering Support Demand Management tool?
A task management system enabling support staff to raise technical and engineering tasks, gain budget approval and place a task and track progress directly with their suppliers.
Originally developed in conjunction with DE&S where complex equipment are maintained and supported by a wide ranging customer base including: military, industry and partner nations, who all need access to a central repository for technical and engineering tasks.
ESDM is used by the Typhoon project community to create process and manage demands for technical and engineering tasks, including equipment, manpower & technical queries, in support of the Typhoon Availability Service contract.
Key Benefits
* Automated demand process with transparent overview with a complete audit trail - easily track the notes, evidence, documents and communications that accompany each step in the demand process.
Ensures demands can be tracked and visibility is available throughout the lifecycle.
Ability to link demands to the original issue and the budget approval process, allowing the user to see the original problem and track funding commitments.
Provides multiple configurable reports in support of the wider user community.
We solve through-life acquisition and support management issues for the Defence and related sectors, supporting their teams to work strategically, collaboratively and effectively to maintain and streamline the delivery of military and industrial capability.